Privacy policy

About this policy

This policy describes the use of personal data on fmmdigital.com. Systems and websites built for clients have their own data processing contexts and are not covered here.

When you contact us

The form asks for your name, email, company, role and message. Phone or WhatsApp is optional. The message is emailed to FMM so we can reply and follow up on your enquiry.

The server receives technical information needed for the connection, such as your IP address. To limit abusive submissions, the form uses an identifier derived from the IP address and submission times. Please do not include passwords, identity documents or sensitive data in your message.

Cookies and usage measurement

Your choice to accept or decline Analytics is saved in your browser’s local storage. Google Analytics only loads after you accept. Declining does not prevent browsing, using the form or contacting us on WhatsApp.

When allowed, Analytics measures page visits, language and actions such as opening contact, clicking WhatsApp, starting a form and completing a submission. Form field contents are not sent to Analytics. Google signals and ad personalisation are disabled in the site configuration.

You can change your choice in “Cookie preferences” in the footer. When you withdraw consent, the site removes Analytics cookies it can access and reloads without the measurement tag. Your browser settings also let you remove cookies and local data.

Services involved

Hosting and email services support the website and message delivery. If you accept measurement, browsing data is processed by Google Analytics. Following a WhatsApp link takes you to an external service governed by that platform’s privacy practices.

Data retention

Messages are retained according to the handling of your enquiry, the ongoing business relationship and any applicable record-keeping obligations. The website does not apply a fixed automatic deletion period to messages delivered by email. You can ask about retention and request deletion; each request is assessed according to the data involved and applicable obligations.

Your personal data requests

You can request confirmation of processing, access, correction or deletion of data, and ask questions. Use the public WhatsApp number below or the contact form and identify your request as privacy-related. To protect the data, we may need to confirm the requester’s identity.